01
We answer
A real person, in seconds — around 90 of them. Not a ticket queue, not a callback window. A banking-fluent analyst who already knows your environment.
“Your response times are amazing.”
The customer voice
Nobody asked them to say this.
Our customers rely on DefenseStorm for 24 / 7 detection of cyber threats. The trust we've built in 13+ years in business, serving only community banks and credit unions, shows in what our customers say to us, unsolicited. And with a Customer Net Promoter score of 84, you don't have to take our word for it. Check out the customer compliments we've received in the past year alone.
- 19
- Impressed / high quality
- 16
- Partnership & relationship
- 13
- Responsiveness & speed
- 12
- Helpfulness & support
- 10
- Peace of mind / safety
“The communication with DefenseStorm has been wonderful. Whenever we need something, somebody comes up and helps us. It never feels like anybody drops us.”
“that's like the complete protection for me… just peace of mind, especially at a team of three for our organization.”
“y'all do what you say you do and you do it very well.”
Three reasons to believe
What showing up actually means.
02
We're straight with you
Transparent findings and honest guidance, including the ones you did not want. Evidence you can hand an examiner or a board without spin.
“You guys are always very transparent with the feedback, and that's what I really appreciated.”
03
So you can rest
Peace of mind is the payoff, not the pitch. When someone banking-fluent has the watch, the person responsible for security can stop being the only one awake.
“I feel better now. I can sleep at night.”
Detection: the control that matters
See how the SOC responds.
From the moment GRID Active flags a threat to the moment a named analyst is on it, detection is the control that decides everything downstream. Our ebook makes the case — why detection is the control that matters for banks and credit unions, and what separates real detection from noise.
- 0 SEC GRID Active correlates the telemetry and raises the event.
- ~90 SEC A Collaborative SOC analyst is engaged and working it, not queued.
- UNDER 3 MIN The event is triaged and validated, so you have a finding you can act on, not just another alert.
Detect threats before they become incidents. Prove your program works.
Examiner-ready by default
Evidence assembled the way FDIC, OCC, and NCUA reviewers ask for it.
Co-managed, not outsourced
Your team keeps the keys. Ours takes the 2 a.m. shift alongside you.
One platform, one view
GRID Active unifies detection, risk, and governance in one view.
